Questions
If your question isn't here, please get in touch, we'd love to hear from you.
Answers
I'm having trouble watching video clips. What can I do?
The
Channel 4 Video Player should work on most Windows and Apple Mac machines..
The Video Player is designed for a high-speed internet connection capable of streaming at a minimum of 512kbps. Cookies should also be enabled, which means setting Internet Explorer security to 'medium'.
We cannot, however, guarantee it will work on all set-ups.
If you continue to have problems email
dot4@channel4.co.uk
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Can I get a copy of the show on tape?
ITN, where Channel 4 News is filmed, can provide video tapes through its archive service ITN Source. Unfortunately, there is a cost associated with converting the whole show or any specific items onto videotape.
If you would like to enquire about the service's rates, please visit:
http://www.itnsource.com/en/
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Can I get a transcript of the show?
Although the scripts for some of our stories will be posted on our website, we don't have the resources to provide transcripts of every news item.
If the item appeared within the last three days, you might find a link to the script on the lower right-hand side of any of news pages, under 'Latest Stories'.
Or try using the Channel 4 Search engine to locate the story.
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How do I find out more information about a story?
Extra information on stories may be included in the news stories here on the website.
If the item appeared within the last three days, you may find a link in the lower right-hand side of this page, under 'Latest stories'.
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I've got a comment about the show, how do I get in touch?
If you have a comment for the newsroom then please email us at
news@channel4.com.
You can also visit our 'Viewer enquiries' section in the Channel 4 'Contact us' area at the bottom of this page.
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Who provides the news on your website?
The news on the website is a combination of the best broadcast packages from Channel 4 News's three programmes: the 12pm and 7pm shows on Channel 4, and the 8pm show on More4.
And also the news wire - provided by the makers of Channel 4 News, ITN - which can be found on the
homepage and in the following category pages:
World,
UK,
Business,
Sports, and
Entertainment.
The news wire stories are also aggregated by
News Now and
Google News.
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What is Snowmail?
Snowmail is our early evening news update, delivered daily to your inbox between 5pm and 6pm.
Every day Jon Snow, Krishnan Guru-Murthy, Alex Thomson or Samira Ahmed give you the inside track on what's buzzing in the newsroom.
Subscribe and see the most recent Snowmail - it's fast, it's informal and it's free.
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Where is the show filmed?
The show is filmed in ITN's studios in London.
Channel 4 News
ITN
200 Gray's Inn Road
London WC1X 8XZ
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...and where does Jon Snow get his ties from?
Jon gets those ties from
Victoria Richards.
He's not the only one to have his ties sought after, though; Krishnan gets requests about his attire too.
So, he gets his ties, and suits, from
Gresham Blake.
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